Richard
Aligning product vision, business needs, and technical excellence.
Experienced Product Owner with expertise in digital product management, IS strategy, and digital transformation. Strong mastery of generative and agentic AI environments (Mistral, Claude, Gemini, GPT) and Agile/Scrum methodologies. Ability to align business needs with technical solutions, leading multidisciplinary teams to deliver high value-added products. Proven experience in defining roadmaps, prioritizing backlogs, and optimizing IS processes (ERP, reporting, collaborative tools).
Professional Experience
Discover the details of my missions and major projects.
Product Owner – AI Automation
FreelanceImplementation of autonomous AI agents with OpenClaw to automate complex tasks and functional integration.
Mission Overview
Support and advice as an independent Product Owner on the integration of generative artificial intelligence technologies and autonomous conversational agents into existing business processes.
Key Achievements
- Automation via OpenClaw: Steering and implementation of the OpenClaw solution to automate complex tasks through autonomous AI agents.
- Functional Framing: Definition of detailed functional requirements, writing of user stories, and product backlog management for AI agent workflows.
- Integration Steering: Coordination between technical experts and business departments to ensure smooth integration of AI agents into existing information systems.
Product Owner & Architect
Jetécoute (Independent)Definition of the functional roadmap, steering, and development of a real-time linguistic matchmaking application.
Mission Overview
As a Product Owner and architect on the Jetécoute project, I steered the product vision and development of the linguistic matchmaking platform, while implementing real-time communication features and educational assistance using artificial intelligence.
Key Achievements
- Product Strategy & Roadmap: Defining the overall functional roadmap, prioritizing features (subscriptions, GDPR, administrative tools), and product backlog management.
- Tracking & Quality (Agile): Rigorous tracking of bugs and evolution tickets using Linear.
- Setting up Robustness Testing:
- Establishing end-to-end automated tests with Playwright to secure critical functional scenarios (payment, matchmaking, calls).
- Running load tests with k6 to verify the resilience of the application under heavy simultaneous user traffic.
- Technical Conception: Fullstack architecture based on Vue.js, Spring Boot, Docker for containerized deployment, and integration of Gemini and Antigravity AI models for live assistance and session analysis.
Product Owner (HRIS / SIRH)
CADREHOGlobal steering of the IS and deployment of the HRIS (Dolibarr): Core HR, time management, skills management, GDPR compliance, financial flows maintenance, and reporting (Power BI).
Mission Overview
Assisting CADREHO in the management, optimization, and transformation of its Information System (IS), and notably the setup of its Human Resources Information System (HRIS).
Key Achievements
- Product Vision & IS Steering: Definition of business needs and framing of evolutions for the Information System and the public website.
- HRIS Deployment (Dolibarr): Implementation of the Core HR, time management, and skills management tools. Responsible for operational maintenance, configuration, and change management during migrations to stable versions of Dolibarr ERP under Linux/Unix environment.
- Financial Flows & Accounting Exchange: Coordination and maintenance of financial flows, management of secure data exchanges with the accounting firm (salaries, invoicing), and creation of financial and operational dashboards with Power BI.
- GDPR Compliance: Guarantor of GDPR compliance for all employee personal data and HRIS processes.
- Excel & VBA Development: Design and development of complex VBA macros, Pivot Tables (TCD), and database management for operational order tracking.
- Agile Management: Tracking developments and managing priorities via Linear and Trello.
Co-founder & Product Owner (Current Partner)
DAOCreation of a SAS specialized in merchandising, definition of the physical/digital product strategy and the business model.
Mission Overview
Co-founding and strategic structuring of SAS DAO to develop an innovative merchandising activity.
Key Achievements
- Business Creation (SAS): Steering legal, financial, and operational procedures associated with launching the company.
- Product Strategy & Business Model: Defining the product catalog, sourcing suppliers, establishing the business model, and modeling the development roadmap.
- Customer Experience (UX/CX): Functional framing of e-commerce tools and digital touchpoints with customers and distributors.
Study Engineer (Product Focus)
ALTRANRequirements analysis and product-oriented development of low-level software modules in C on programmable boards.
Mission Overview
Intervention on a high-tech industrial project, focused on the development of product-oriented low-level software layers.
Key Achievements
- Functional & Technical Analysis: Translating business specifications into software requirements for programmable boards.
- Embedded C Development: Designing and writing robust, optimized software modules in C.
- Algorithmics: Implementing and validating complex computational algorithms for hardware data processing.
Talend Designer (Product Integration)
IT LINK (ADVENTIEL)Steering and development of data migration flows using Talend under Agile environment.
Mission Overview
Complex data integration mission to ensure the functional and technical alignment of a software product during a key migration phase.
Key Achievements
- ETL Design: Developing robust Talend jobs to extract, transform, and load significant volumes of business data.
- Functional Migration: Guaranteeing the quality and consistency of transferred data in compliance with business functional specifications.
- Agile Modeling: Collaborating in Scrum mode to continuously adapt data transformation rules based on user feedback.
Software Engineer & Webmaster
SMACLJava/J2EE development, maintenance of the IARD member portal, production deployments (webmastering), and COBOL middleware interfacing.
Mission Overview
Development and evolutionary/corrective maintenance of the member portal for the SMACL insurance company (IARD). Webmaster role handling technical support, production deployments, and the design and implementation of bi-directional middleware interfaces to the central COBOL system.
Key Achievements
- Development & Webmastering: Maintenance and support of the member portal in collaboration with business analysts (MOA). Issue tracking, bug fixes, and management of production releases and deployments.
- COBOL Middleware Interfacing: Conception and development of bi-directional middleware interfaces for data integration with the central COBOL legacy system.
IS Manager
INTERMARCHÉScoping study of ERP, contract management for external service providers, and operational monitoring of order processes.
Mission Overview
Responsible for the operational monitoring of data flows and steering the opportunity study for implementing a new ERP within the organization.
Key Achievements
- Excel & VBA Development: Design and development of complex VBA macros, Pivot Tables (TCD), and database management for operational order tracking.
- Data Flow Management: Operational tracking of order-taking processes, implementation of integration tools with Talend, and integration of flows supplied by Styme (Intermarché’s ESN/IT services provider).
- Supplier Contract Management: Monitoring and strict enforcement of contractual conditions for external service providers.
- Scoping ERP Study: Leading the scoping study to replace the existing information system (RFP including SAP, Dynamics, Yunano, SAGE, and open-source solutions such as OpenERP).
Project Manager, Consulting & Development
Sole proprietorshipSupport, consulting, and senior development services performed as an independent business established following AFPA training.
Mission Overview
Following an entrepreneurship training program at AFPA, I registered as a sole proprietorship to develop my independent business. As a freelance Senior Project Manager and Developer, I assisted several major accounts and SMEs with their integration and IT systems evolution projects.
Key Achievements (Detailed Missions)
NAVAL GROUP — Talend Developer (Product Integration) (2012-04 – 2012-08)
Mission: Conception of webservices and development of Talend jobs for the Brest Arsenal in response to business needs.
Role: Talend Developer (Product Integration)
Mission Overview: Technical integration within Naval Group's industrial information systems at the Brest Arsenal, focused on inter-application data flows.
Key Achievements:
- SOA & Web Services Design: Implementation of webservices to ensure real-time data communication between the arsenal's different applications.
- Talend Development: Writing, testing, and deploying robust Talend jobs to automate the synchronization of logistics and production data.
AUTOLIV — Technical Project Manager (2011-09 – 2012-04)
Mission: Project planning, role assignment, resource management, and steering of Informatica ETL developments.
Role: Technical Project Manager
Mission Overview: Coordination of a technical team and functional alignment of deliverables within a logistic and production data integration scope at automotive supplier Autoliv.
Key Achievements:
- Project & Resource Management: Establishing the delivery schedule, managing developer workload, and allocating responsibilities within the team.
- MOE/MOA Interface: Facilitating regular steering committees to translate business requirements (MOA) into technical specifications for the execution team (MOE).
- Technical Tracking: Supervision and quality assurance of data flow developments built using Informatica.
RISE FORMATION — Network Trainer (2010 – 2011)
Activity: Teaching network technologies and UNIX maintenance, performed part-time as part of the independent business activity.
VINCI — Java Developer (Product Contribution) (2010-01 – 2010-09)
Mission: Iso-functional porting of financial analysis applications and design of ergonomic dashboard interfaces.
Role: Java Developer (Product Contribution)
Mission Overview: Product-oriented development mission focused on modernizing and stabilizing a financial analysis software suite for the Vinci group.
Key Achievements:
- Application Porting: Technological renovation and iso-functional porting of critical financial management applications to stable Java architectures.
- Data Visualization: Designing ergonomic interfaces and dashboards to simplify the analysis of financial Key Performance Indicators (KPIs) for the management.
BOUYGUES CONSTRUCTION — Java Developer (IS Integration) (2009-06 – 2009-10)
Mission: Development of data integration flows with Talend and Java for business process automation.
Role: Java Developer (IS Integration)
Mission Overview: Technical integration and development of inter-application synchronization flows for Bouygues Construction's information system.
Key Achievements:
- Flow Automation: Developing Talend jobs and automation tools in Java to connect internal business software.
- Process Support: Improving the flow of supply chain and construction site data to reduce repetitive manual data entry.
IMMOSOLUCE — Talend / PHP Developer (2009-02 – 2009-04)
Mission: Data consolidation and setup of web extraction flows for a real estate listing portal.
Role: Talend / PHP Developer
Mission Overview: Agile development mission to consolidate the database of a dynamic real estate listing web portal.
Key Achievements:
- Web Scraping & Extraction: Conception and development of automated flows to extract public real estate data.
- PHP / Backend Development: Connecting clean and consolidated data to the platform's PostgreSQL/MySQL database, developed in PHP.
Study Engineer (Product Management)
SIISteering and industrialization of complex projects for key accounts (Société Générale, DGI Copernic, SNCF, Bureau Veritas).
Mission Overview
Transverse role combining development, industrialization, and functional steering for multiple public and private key accounts.
Key Achievements (Detailed Missions)
Société Générale — Redesign of the member voice server
Role: Product Owner / Technical Project Manager
- Functional and technical framing of user requirements for the complete redesign of the member voice server.
- Steering of technical realization teams, scheduling, and management of the associated call for tenders.
- Conception and execution of user acceptance testing (UAT) and functional validation plans.
DGI (General Directorate of Public Finance) — Tax transition (Copernic Program)
Role: Functional Project Manager & Change Management
- Functional steering of the technical and application streams for the tax transition within the Copernic ministerial modernization program.
- Impact analysis on the legacy information system and regulatory compliance.
- User support and change management for regional and national tax services.
SNCF — J2EE Application Industrialization
Role: Lead Developer & Technical Project Manager
- Industrialization of critical J2EE application platforms for railway traffic and maintenance.
- Technical leadership and coordination of local and offshored development teams.
- Release tracking and secure deployment processes in production.
Bureau Veritas — Software deployment for the CEA
Role: IS Project Manager & Technical Coordination
- Management and steering of the deployment of specialized software solutions for the French Alternative Energies and Atomic Energy Commission (CEA).
- Multi-stakeholder coordination (Bureau Veritas technical teams, CEA agents, third-party service providers).
- Contractual tracking of deliverables and IS security risk management.
Technical Project Manager (Product Launch)
MCAFunctional specifications, team building, and contribution to the Java development of Système U's interactive catalog.
Mission Overview
Responsible for framing and executing the technical implementation of the interactive product catalog for the Système U retail group.
Key Achievements (Detailed Missions)
Interactive Catalog (Système U) — Conception & Steering
Role: Technical Project Manager
- Functional framing and translating business requirements into detailed functional specifications.
- Building the technical execution team, planning, and tracking delivery milestones.
Java Development — Implementation of Business Objects
Role: Lead Java Developer
- Practical implementation of business objects and complex business rules for the catalog in Java.
- Object modeling and code quality assurance.
Study Engineer (Product & Support)
EUVOXA (GFI)Deployment of workflow systems for France Télécom, business analysis assistance, and development of web/Oracle applications.
Mission Overview
Study Engineer involved in the development of collaborative web tools and transactional databases for the France Télécom group and other clients of Euvoxa (GFI).
Key Achievements (Detailed Missions)
France Télécom — Workflow System & Business Analysis (AMOA)
Role: Business Analyst (AMOA) & Intranet Developer
- Deployment of a workflow system for managing and automating the operator's business processes.
- Business analysis assistance (AMOA) for requirements gathering and process modeling with operational teams.
- Conception and development of supporting intranet applications to ease system adoption.
Business Applications — Web & Oracle SQL Development (Labtech, PEL)
Role: Web & Oracle Database Developer
- Conception and development of web and intranet applications connected to complex transactional Oracle databases.
- Development, evolution, and optimization of business applications Labtech and PEL.
- Writing PL/SQL stored procedures, complex queries, and database performance optimization.
Technical Project Manager & Trainer
CELYAManagement of interactive voice response projects, software development on SYSTEX, pre-sales support, and client training.
Mission Summary
Responsible for steering interactive voice response (IVR) project lifecycles, evolving the company’s proprietary software product, and transferring skills to key corporate accounts.
Key Achievements
- IVR Project Management : Full lifecycle management of voice server projects, including requirements gathering, development (Java/C/C++), and user acceptance testing (UAT).
- Software Product Evolution (SYSTEX) : Active contribution to the updates and software engineering of the SYSTEX communication platform developed and published by CELYA.
- Training & Support : Planning and delivery of technical and functional training sessions on SYSTEX software for major clients (PANSN, MAE, Mutuelles, Agralco).
- Business Development & Pre-sales : Providing technical expertise during pre-sales phases, drafting architectural proposals, and supporting sales teams.
Business Co-founder / Entrepreneur
DBMBusiness creation, design and development of interactive multimedia applications for public information kiosks.
Mission Summary
Co-founding DBM to design and implement innovative multimedia software solutions for interactive public orientation and information kiosks. This entrepreneurial initiative was conducted in parallel with the “Client-server Project Manager” training at CESI of Angers.
Key Achievements
- Entrepreneurship & Management : Administrative, financial, and commercial management associated with setting up the startup structure.
- Software Design & UX : Defining ergonomics, navigation flows, and software architecture for interactive multimedia applications.
- C/C++ Development : Programming interactive kiosk engines (dynamic display, touchscreen input handling, peripheral management) in C/C++.
- Training & Business Synergy : Direct application of project management and client-server architecture skills acquired at CESI to structure DBM’s activities and technical model.
Analyst Developer
MPICreation of C/C++ applications for insurance pricing calculations and scientific data acquisition under UNIX.
Mission Summary
Development of industrial and business applications under UNIX environment, combining algorithmic calculations, physical data acquisition, and database management.
Key Achievements
- Insurance Pricing: Design and development of a C/C++ application dedicated to complex pricing grid calculations for automobile insurance contracts.
- Bathythermic Acquisition (Lorient Arsenal): Development of C applications under UNIX for acquiring and processing ocean temperature readings (bathythermic data).
- Instrumentation & Measurement: Deep expertise acquired on National Instruments’ LabWindows software for instrument control and hardware interfacing.
- UNIX Databases: Design and writing of applications connected to the InformixGL database under UNIX.
Export Assistant
BAHUAUD MichelAdministrative follow-up, packaging and bottling quality control, verification of international regulations, and IT automation on Atari.
Mission Overview
Within a wine and spirits merchant, I managed the administrative export process, conducted quality control on packaging, and computerized a portion of the commercial activities.
Key Achievements
- Commercial & Export Management: Rigorous administrative tracking of wine and spirits orders, international client follow-ups, and verification of customs and export rules in force for each destination country.
- Financial Risk Management: Regular contact with COFACE (French Insurance Company for Foreign Trade) to evaluate and secure shipments to high-risk destinations.
- Production & Quality Control: On-site visits to partner winemakers to monitor and validate bottling operations (packaging compliance, correct labeling, and alignment).
- IT Automation (Atari ST): Designing and developing a database system on Atari ST (using the GEM graphical interface and a proprietary database, similar to 4D) to automate administrative tracking and client record management.
Restaurant Manager & Foreign Exchange Operator
Pizza Hut / ChequepointImmersive 2-year experience in London: operational management of Pizza Hut restaurants, followed by currency exchange operations and cash management at Chequepoint.
Mission Overview
A two-year stay in full immersion in London, combining rapid career progression in restaurant management and cash management/currency exchange operations.
Key Achievements (Detailed Missions)
CHEQUEPOINT — Foreign Exchange Operator (1989-04 – 1989-08)
Mission: Managing currency exchange operations and daily financial transactions for an international clientele.
Role: Foreign Exchange Operator / Cashier
Key Achievements:
- Currency Transactions: Buying and selling foreign currencies, verifying the validity of payment methods and IDs, and calculating exchange commissions.
- Cash & Treasury Management: Open and close cashier duties, rigorous tracking of financial flows, and balancing exchange margins.
- Multilingual Customer Service: Welcoming and advising international tourist and business clients (intensive practice of English and Spanish).
PIZZA HUT — Team Member then Restaurant Manager (1987-07 – 1989-04)
Mission: Operational management of restaurants (Earl's Court, Putney, and Fulham sites) and supervision of service teams.
Role: Team Member then Manager
Key Achievements:
- Team Management: Recruiting, training, and scheduling work shifts for floor and kitchen staff.
- Store Management: Inventory control, supplier ordering, tracking daily revenues, and ensuring compliance with food safety and hygiene regulations.
- Customer Service: Optimizing customer satisfaction in high-volume locations and resolving client issues.
Teaching & Training Experience
Transmission of technical skills and professional training.
Independent PHP/MySQL Trainer
IMIEIntensive training in PHP web development and MySQL databases for an adult audience.
Mission Overview
Facilitation of 4-month intensive training sessions designed for adults undergoing career transitions or technical upskilling.
Key Achievements
- PHP & MySQL Teaching: Transferring core and advanced backend concepts (procedural and object-oriented programming).
- Introduction to Modern Web Architectures: Upskilling on the separation of concerns (MVC) and introducing market-leading frameworks at the time (Symfony, Zend Framework).
- Template Engine: Teaching and practicing template integration using the Smarty engine.
Network Trainer
RISE FormationTheoretical and practical teaching of network technologies, system maintenance (UNIX), and databases.
Mission Overview
Part-time trainer for student groups and professionals in computer science and networking curricula.
Key Achievements
- IP Network Technologies: Lectures and practical exercises on routing, IP addressing, and basic network infrastructure configuration.
- System Maintenance & Shell: Teaching the UNIX operating system and shell scripting (automation of administration and maintenance tasks).
- Databases & SQL: Teaching relational data modeling and data manipulation using SQL, with a focus on MySQL.
Technical Skills & Expertise
Summary of technologies mastered and methodologies applied daily.
Product Ownership & Agile
- Backlog Management (Writing User Stories, MoSCoW/RICE prioritization)
- Agile Frameworks (Scrum PSM1 certified, ritual facilitation)
- Functional & Roadmap Management (Product vision, steering committees)
- Tracking Tools (Linear, Jira, Confluence, Miro)
IS Strategy & ERP
- ERP Management (Dolibarr administration and evolutions under Linux)
- Business Intelligence (Creating financial reports with Power BI)
- Excel Mastery (VBA development, macros, Pivot Tables / TCD)
- Database Management (Talend ETL, SQL migrations, PostgreSQL, Oracle)
Technical Culture
- Web & Mobile Dev (Strong understanding of Vue.js, Spring Boot, Flutter)
- Quality Assurance (Playwright E2E testing, k6 load testing)
- DevOps & Docker (Deployments of containerized applications)
- Foreign Languages (English: level C1/C2, Spanish: level B2/C1)
Culture & Passions
- Writing & Reading (Passionate writer, book in progress of publication)
- Digital Publishing (Mastery of Scrivener, Calibre, and typographical rules)
- Book Formats (EPUB, MOBI, and AZW digital e-book formats)
- Mind & Strategy (Good chess level, insatiable curiosity)
Education & Certifications
My academic path and continuous learning.
Continuous Learning & Certifications
Formation Power BI (Data Scientist)
Data analysis and visualization for Product Ownership
Formation Product Owner
OpenClassrooms — Certification in product management
Certification Scrum PSM1
Orsys — Mastery of the Agile Scrum framework
Formation Angular
Ninja — Front-end development for digital products
Initial Education
Client-server Project Manager
CESI of Angers — Project management, Merise design
DPCT en Informatique de Gestion
CNAM of Nantes — C, C++ programming, databases
Master's Degree in Applied Foreign Languages
University of Nantes & Angers — Technical Translation Option (English/Spanish/French)
Services & Solutions
Simple and effective digital services for SMBs.
I assist business leaders in their digital transformation: from a one-day flash assessment to integrating AI agents (OpenClaw, n8n) and securing operational workflows.
Contact Me
A project opportunity, a question, or a collaboration need? Feel free to reach out.
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